In today's fast-paced digital world, small businesses face immense pressure to deliver exceptional customer service and drive sales around the clock, often with limited resources. The solution? AI-powered automation. Aisista.com offers a robust AI CRM platform that empowers businesses to create custom chatbots, transforming how they interact with customers and generate revenue.

This guide will walk you through the simple steps to deploy your Aisista AI chatbot across your website and Telegram, ensuring your business is always on, always responsive, and always ready to convert.

Why Multi-Channel Automation is Essential for Small Businesses

Your customers are everywhere – browsing your website, chatting on social media, or using messaging apps like Telegram. To truly excel, your business needs to be present and responsive on these diverse channels. Multi-channel automation with an AI chatbot ensures:

  • 24/7 Availability: Your AI never sleeps, providing instant answers and support, even outside business hours.
  • Consistent Experience: Every customer receives the same high-quality, personalized interaction, regardless of the channel.
  • Increased Sales Opportunities: Proactive engagement and instant product information lead to more conversions.
  • Reduced Workload: Automate routine queries, freeing up your team to focus on complex tasks and strategic growth.
  • Wider Reach: Tap into new customer segments on popular platforms like Telegram.

Before deployment, ensure your Aisista AI is well-trained. You would have already defined your "Business Summary" and "Detailed Business Facts" (your knowledge base) and added your "Products" within the Aisista dashboard. This is the brain of your AI, enabling it to answer questions, recommend products, and even process orders.

Step 1: Deploy Your AI Chatbot on Your Website

Bringing your AI chatbot to your website is crucial for engaging visitors, capturing leads, and providing instant support.

  1. Navigate to the "Connect" Page: After logging into your Aisista dashboard and selecting your business, find the "Connect" option in the sidebar. This page is your hub for all deployment methods.
  2. Locate "Add to Your Website": On the "Connect" page, you'll see a dedicated section for website integration.
  3. Choose Your Deployment Method:
    • Sharable Link: Aisista provides a direct, sharable link to your chatbot's dedicated chat page. This is perfect for linking from emails, social media posts, or even QR codes, allowing users to interact with your AI in a full-screen interface. Simply copy the link and share it wherever you need.
    • Embed Chat Widget: For a seamless experience directly on your website, you'll find an HTML <script> tag. This code snippet allows you to embed a discreet chat widget that appears on every page of your site.
      • How to Embed: Copy the entire <script> tag. Then, paste this code into your website's HTML, ideally just before the closing </body> tag. This ensures the widget loads efficiently without blocking other content.
  4. Instant Impact: Once embedded, your website will instantly feature a powerful AI chatbot, ready to greet visitors, answer FAQs, guide them through your products, and even qualify leads.

Step 2: Connect Your AI Chatbot to Telegram

Leverage the massive user base of Telegram by connecting your Aisista AI chatbot. This is an excellent way to offer a free AI Telegram bot that provides 24/7 customer service and sales support directly within the app.

  1. Navigate to the "Connect" Page: Again, head to the "Connect" page in your Aisista dashboard.
  2. Locate "Connect to Telegram/Bale": You'll find a section specifically for integrating with Telegram (and Bale, another popular messaging app).
  3. Enter Your Bot Token: To connect, you'll need a Telegram Bot Token. If you don't have one, you can easily create a new bot through Telegram's official BotFather (a simple search will guide you). Once you have your token, paste it into the designated field on Aisista.
  4. Click "Connect": After pasting your token, click the "Connect" button. Aisista will validate the token and set up the necessary webhooks, instantly bringing your AI chatbot to life on Telegram.
  5. Engage on Telegram: Your customers can now interact with your AI bot directly on Telegram, asking questions, getting product recommendations, and even placing orders, all within the familiar messaging interface. This expands your reach and provides an incredibly convenient support channel.

Beyond Deployment: Monitor and Optimize for Continuous Growth

Deployment is just the beginning. Aisista provides powerful tools to monitor your chatbot's performance and continuously refine its intelligence:

  • Overview Dashboard: Track key metrics like total messages, active users, and conversation channels.
  • Chats Page: Review actual conversations to understand customer needs and identify areas for AI improvement.
  • Sentiment Analysis: Gain insights into customer satisfaction and adjust your AI's responses accordingly.

By regularly reviewing these insights, you can ensure your AI chatbot remains a highly effective tool for both customer service automation and sales growth.

Unlock Your Business's Full Potential with Aisista

Aisista makes it incredibly easy for small businesses to harness the power of AI. By deploying your custom AI chatbot on your website and Telegram, you're not just automating customer service; you're building a 24/7 sales assistant that drives engagement, qualifies leads, and ultimately, boosts your bottom line.

Ready to transform your customer interactions and accelerate your business growth? Sign up for Aisista today and experience the future of AI-powered CRM.